What is Happy kidz?
Happykidz.in is an Exclusive Kids Toys Portal. We deal with most of the popular Brands. Here our Motto is mainly to give the child the Best Toy they deserve.
What is the benefit of using buying from Happy Kidz?
Principle is simple: We believe that every child deserves best quality and safe products. Your selection process is made simple by delivering what you need,choosing a product of your choice and feeling good about the price./our aim is to ensure that you get the widest possible choice of top rated brands and products at the best possible price.
What products does Happy Kidz sell?
We sell toys of all the leading brands in infant and kids, Kids Toys,Games & Puzzles, Kids Dolls,Soft Toys,Toddler Toys, Baby Toys,Infant Toys,Action Toys and Games,
Educational Toys and Games, Electronic Games and Toys, Indoor Play Games, Inflatable Toys, Puzzles & Brainteasers, Out Door Plays and much more at guaranteed lowest price.
What forms of payment do you accept?
The payment options we support are:
· Cash On Delivery (To limited cities)
· Credit cards
· Debit cards
· Net banking
· Cheque/Bank Transfer
Do you provide Cash On Delivery (COD) payment option? How can I buy using COD option?
Yes, Happy Kidz offers you the option to pay cash on delivery of products. Here are steps to place order using the COD option:
Add your item(s) to the shopping cart and proceed to payments page.
Select the 'Cash on Delivery' option.
Please take care to ensure that you have entered your correct mobile number as part of your shipping address
We may use this number in case we need to confirm or verify any details. On receiving the consignment, please pay the invoice amount in cash to the courier delivery person.
Is it safe to use my credit card on your site?
Yes, Happy Kidz understands that the safety of your personal information is extremely important to you.We are partnered with the
best payment Gateway CCAvenue which is Verisign secured.
How will I know if you have received my order?
After checking out during the payment process,you will get a confirmation that your payment has been processed successfully.
You will get a confirmation mail to your registered email ID with the details of the order.
How do I check my order status?
You can review the status and other information of all your orders, whether pending or shipped, that you have placed with Happykidz.in.
You can enter the order number that was communicated to you over the order confirmation mail and the status of the order will be displayed to you.
You can also check the status of your pending orders, click on the “My Account” link on happykidz.in, where you can click on the “My Orders” link to view the status of all orders.
What if an item is out of stock?
Once a product is sold out, it will be indicated as "Out of stock”.While we endeavour to get products back in stock, it may not be always practically possible due to supplier constraints.In the rare circumstance where the order has been accepted and due to some reasons we are not able to ship,we will notify you within 24 hrs and the money will be returned to you within 10 working days.
How long will it take to receive my orders?
We currently deliver to more than 6000+ cities across India, the delivery time would be within 3 to 5 working days after dispatch. For certain remote geographies the time for deliveries may exceed 10 days. (exclude Sunday’s and other holidays).
What happens if I am not available at the time of delivery?
Our Courier partners will attempt to deliver the package thrice before it is returned back to our warehouse. Please provide your mobile number in the delivery address so that they can contact u as it will help in making a faster delivery.
Any hidden taxes and charges?
None at all.You will get the final price during check out. Our prices are all inclusive and you need not pay anything extra.
Our aim at happykidz.in is to ensure that our customer is completely satisfied. If you are not 100% satisfied with your purchase we will gladly accept the return of packages within 7days of the sale date and will issue a full refund minus the shipping charges. All we ask that the product be returned unused and in the same condition as you received it, in its original box and packaging. Happykidz reserves the right to reject any return request if the product package is opened or the product looks used.
There are some products that we cannot take back if the company seal while packaging has been opened. This is for hygiene reasons.
In case the product received is the incorrect product
In this case we would refund 100% of the product cost if intimated immediately or within 7 days on receipt of the product. We urge you not to accept a product in this case. We will also bear the return shipping for any incorrect product delivered.
Return method & payment
· We urge our customers not to accept an incorrect product, we will also bear the return shipping for any incorrect product delivered.
· For all other products, we will refund 95% of the product cost in case the customer has availed our free shipping facility. In case the customer has not availed the free shipping facility, the actual shipping charge will be deducted and the rest of the product cost will be refunded to the customer
· For all refunds we will refund the amount to same mode of payment as used during checkout. Refunds for cash on delivery will be made via a cheque or an online transfer of funds to the customers bank account.
· The refund will be happen within 14 days of receipt and inspection of the goods
If the customer chooses to cancel the order before the product is shipped, he will be entitled to a 100% refund. Incase the product is shipped then the policy as mentioned above will be applicable.
Please contact us on firstname.lastname@example.org or speak with customer care on +91- 9222000100 (10.30 AM to 7.30 PM) (Customers: +91 22 28827334) for any doubts and concerns.
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